Member Only Conference Call
Topic: Pandemic Driven Customer Retention Processes You Must Put in Place Now! Member Only Conference Call
Mandatory Member Only Conference Call – Thursday April 9, 2020 at 10:00 AM Central (11 AM EST, 9 AM MST, 8 AM PST)
(Ok,ok, I can't make it mandatory, but the topic is important enough that it should be mandatory!)
Topic: Pandemic Driven Customer Retention Processes You Must Put In Place Now!
When: Thursday, April 9, 2020
Time: 10:00 AM Central (11 AM Eastern, 9:00 AM Mountain, 8:00 AM Pacific)
Why? According to insurance industry experts and insiders 60% (6 out of 10!) current insurance customers will shop their insurance within the next year.
These are levels never seen before.
We want to make sure you know exactly what you need to do to maximize your retention and reduce the impact on your agency's bottom line. You can't save them all, but any customer you can save is a benefit to the agency.
This means your agency retention process must be proactive, and have a combination of manual and automated high value touch points. It also means you need to revisit your KPIs and Enhanced Pay Tasks.
The conference call is for active Inspire a Nation Members Only·
The Conference Call Number is located on the Main Page of the Video and Document Library (Log in and go to the Video Library Main Page to see the call-in number.
Sales Opportunities: This will also be a great opportunity for new sales. It is time to ramp up the 10 Main Marketing Methods Inspire a Nation teaches on the Marketing Page of the Video Library
Topics we will discuss include:
Carrier Payment Modifications
SBA Payroll Protection Program
Customer Contact Methods and schedules
Setting up an agency information hotline
and a few more topics
